FAQs

The question whether radar detectors are legal cannot be answered uniformly in Europe. There are countries where the use of radar detectors is legal, while in other EU countries only the use of lasershifters is prohibited. Other countries only allow radar detectors that report fixed speed cameras via GPS, but not radar receivers.

Please check the legal situation in your country or ask us if you need help before you order a radar detector.

Yes. The products listed on our EU website are designed and tuned for usage globally.

We offer a variety of models to meet the various needs of even our most demanding customers. From casual drivers up to driving enthusiasts our models will provide peace of mind and help you Drive Smarter. 

Since whe are a website focussed on selling to consumers (B2C), we currently do not offer the option to buy products without VAT.

For shipping outside of the EU the advertised price is excluding VAT (unless specified otherwise).

We currently only sell B2C. If you are a business owner who wants to reclaim VAT, we can supply you with a VAT invoice for your purchase.

In that case you would need to transfer your purchase to your company yourself to be able to do a VAT reclaim.

Yes, the smartcord is compatible with your BWM, but might require a Standard Female Hella(DIN) socket to Cigarette lighter type Socket adapter.

Please use the following link to locate and Register your Escort Live compatible product: https://www.escortradar.com/pages/product-registration

We offer two direct wire power cord options for our current models.  The standard direct wire cord is 12 feet long. The SmartCord Direct is 9 feet to the detector from the SmartCord box and the SmartCord box has 3 feet of wire to extend it. The SmartCord will give you a power indicator LED, radar warning light, and mute switch.  We also offer a direct wire version of the Escort Live cord.

We recommend that the detector have a clear view of the road both front and rear. Avoid placing behind the tinting at the top of most windows, behind parking stickers, wiper blades, or anything similar that will obstruct the detector's window or lens.  This is exactly why we no longer include the visor mount with the detectors. Most cars have tinting that will reduce the laser detection range in front of the visor section of the windshield. We also advise placing the detector where it will not obstruct your view of the road.

We will honor the factory warranty for purchases made factory-direct or from our network of Authorized resellers. The factory warranty will not apply to purchases made through auction sites like e-Bay and resellers listed on our site as unauthorized resellers. https://www.escortradar.com/pages/unauthorized-reseller-risks

If your detector has a USB port, you can update the software online.  Once you register the detector, you will download our Detector Tools program (https://www.escortradar.com/pages/product-registration) to perform updates to the detector.

Defender is a database of European red light and fixed speed camera locations that can be updated weekly from our site. 

Once you register the detector, you will download our Detector Tools program (https://www.escortradar.com/pages/product-registration) to perform updates to the detetor.

Currently our defender database for global products is free of charge. Next to that, updates that improve filtering, range or general performance are being supplied for free through our Detector tools application and (for models capable) via WIFI.

The award-winning Escort Live radar detector app gives you the most advanced real-time ticket protection on the road. You and your fellow drivers instantly communicate all radar/laser encounters automatically, providing you with the most up-to-date and accurate protection possible. Imagine thousands of other drivers helping you Drive Smarter. Plus, with alerts for known red light and speed cameras, this is the cutting edge of ticket protection. There's no reason to drive without it.

All of our Live enabled devices come with a free year of Premium Service!  This will give you access to all of the benefits of the Escort Live network.  We also offer a free version of the app with fewer features. 

The GPS feature is not used for navigation. GPS-enabled detectors allow you to Mark locations of interest, Block false radar and laser alerts, tracks vehicle speed in real-time, and allows sensitivity based on the vehicle speed.

Autolearn uses the GPS feature to identify sources of false radar and memorizes location and frequency of each radar signal. Our AutoLearn software then compares signals received over time and eliminates audio alerts for non-police sources. The display will identify that a signal is present but no audio alert will be sounded. If a new source of radar or laser appears in the area you will receive a full audio and visual alert.

Rarely. The sophisticated software will prevent automatically blocking out true police signals.

The Max 360 has more than enough memory to hold all your locations as well as the camera locations used in the US.

We recognize if you are driving at slower rates of speed that you do not need full sensitivity. The Max 360 is able to increase sensitivity as your traveling speed increases.

"Athermic" windshields have a metallic coating which will severely impact a radar detector's performance. Most have small areas to mount detectors and GPS nav units. GPS signals will also be blocked by this coating.

RedLine EX comes complete with a soft-sided zippered travel case, revolutionary new EZ Mag Mount™ windshield mount, 12-volt SmartCord® USB and quick reference guide. If you would like a more permanent installation for your RedLine EX, check out the DirectWire SmartCord® or the more basic DirectWire kit for hardwired installations.

When certain filtering and radar band segments are disabled, RedLine EX is the most sensitive windshield model available on the market. Only advanced users who know which radar frequencies are used in their area should attempt disabling radar band segments.

Yes. RedLine EX includes radar bands used overseas including Strelka, Gatso and Multaradar.

The MAX 360c comes complete with a soft-sided travel case, NEW EZ Mag Mount windshield mount, 12-volt SmartCord® USB and quick reference guide. If you would like a more permanent installation for your MAX 360c, check out the DirectWire SmartCord® or the more basic DirectWire kit for hardwired installations.

Yes, older models require a mono earphone. Most current models have a stereo jack. 

The Max 360c is web ready and the USB port can connect to a PC for software downloads and Defender updates.

To mark a particular location, press the "MRK" button. The display will read: "Mark?" Press the "MRK" button again to assign a label to it. There are four (4) labels: Red Light, Speed Camera, Speed Trap and Other. To scroll through the labels, simply press the volume (+) or (-) buttons until you reach the desired label. Once you've selected the label, press the "MRK" button again to confirm.

To lockout a false alert, (X, K or Laser only) press the mute button three (3) times, (either on the detector or the SmartCord®) during the alert. Pressing the mute button the first time will silence the audio. Pressing it a second time will generate a prompt on the display that will read: "Lockout?" Press it a third time to confirm that you want to lock this signal out by location and frequency. A "Stored" message will be displayed.

The question whether laser shifters are legal cannot be answered uniformly in Europe. There are countries where the use of radar detectors is legal, while in other EU countries only the use of laser shifters is prohibited. Other countries only allow radar detectors that report fixed speed cameras via GPS, but not radar receivers.

Please check the legal situation in your country or ask us if you need help before you order a radar detector.